For the complete documentation index, see llms.txt. This page is also available as Markdown.

Trading

How can I make a trade?

Once our KYC/AML checks are passed, you can either make trades via our web portal or API, with our Telegram bot or become a user of one of the third-party software solutions we use. It is free of charge.

What is your work schedule?

24/7. You may access digital assets and crypto liquidity around the clock.

Do you have a voice desk? Can I trade via Telegram?

No, we focus solely on low-touch interaction with our trading parties.

However, for those who prefer Telegram, we have developed a trading chatbot - try the test bot right now!

Where can I see our current rates / prices?

Your live, tradeable prices are shown in the Order Book on the trading platform (app.finchtrade.com) — that's where current rates appear in real time.

What is firm and non-firm liquidity?

On Finery Markets, FinchTrade provides only firm liquidity. It means that once your aggressive order hits our passive order, they are matched without any delay or optionality. In contrast to firm liquidity, there is last look liquidity (Wikipedia). When you trade on the FinchTrade web portal or through the FinchTrade API, we apply a last look (the right to reject your order) to better manage our treasury and risk. Consequently, we can provide you with better spreads.

Are there any fees?

No trading fees, no hidden costs. Get the price you see.

However, you are in charge of your settlement costs, such as a network fee or a commission, that your bank may charge you.

How does your markup relate to the spread? Why does markup appear doubled?

We do not charge a separate taker/maker fee — our margin is the bid/ask spread built into the quote. The markup (e.g. 0.2%) is applied once to each side of the mid-price: added on the ask, subtracted on the bid. In a single trade you pay the markup only once (buy = mid + markup, sell = mid − markup). The "×2" only appears when comparing the full bid-to-ask spread at once (0.2% + 0.2% = 0.4%). The indicative price you see already includes the markup.

How do you make money?

We do not charge setup or settlement fees. Our margin is derived from the bid/ask spread. When you use our RFQ service, there is no price slippage. The price quoted is the price you pay with no extra hidden costs.

Where do you derive your liquidity from?

We are connected to both centralised exchanges and OTC desks and are constantly adding new integrations. This enables us to offer deeper liquidity and tighter spreads. You may learn more about our liquidity aggregation model here.

Do I need to integrate with other liquidity providers to benefit from deeper liquidity?

As we are already connected to a number of liquidity sources (both crypto exchanges and OTC LPs), you will benefit from considerable aggregated liquidity via a single connection to FinchTrade, which is more than enough for most clients’ needs.

How can you offer such good rates compared to other OTCs and exchanges?

We do 'high volume - low margin' business. We only serve larger clients and institutions in volume, which brings costs down due to economies of scale. We benefit from our trading volume and get better fee tiers on centralised crypto exchanges. Besides, we are keen on automation and have streamlined API-driven processes.

Do you enable overnight positions?

By default, we prefer T+0 settlement. However, we are pretty flexible, and our trading system allows convenient tracking of net open positions. Ask for further details.

Do you just give us a single price? Or do you have an order book?

FinchTrade's GUI and API offer RFQ with a single final price for a specified trade volume.

Is there a minimum trade (ticket) amount?

No, there is factually not. Although OTC trading is usually associated with big trades, you can do a trade of $10 or equivalent.

Is there a minimum settlement amount?

There is no minimum settlement amount. For amounts below 25,000 USD (or equivalent), transfer fees are borne by the client.

What assets/pairs do you have?

Currently, we quote 20+ coins and 50+ pairs (and counting). However, we are connected to major exchanges and can easily add more instruments upon request.

Which stablecoins do you support?

Most of our clients need USDT (ERC20, Polygon, TRC20, BSC, Solana, Ton, Arbitrum One), USDC (ERC20, Solana, BSC, Polygon, Arbitrum One, Base), EURC (ERC20) If you need another stablecoin, please feel free to contact us.

Are there any cryptocurrencies that you cannot support?

We trade neither anonymous coins nor coins with privacy features, as they exceed our risk appetite and contradict our Coin Risk Assessment Policy.

Last updated